CHAPTER 1 : BUSINESS INFORMATION SYSTEMS IN YOUR CAREER

A management information system (MIS) focuses on the management of information systems to provide efficiency and effectiveness of strategic decision making. the concept may include systems termed transaction processing system, decision support system, expert system, or executive information system. the term is often used in the academic study of businesses and has connections with other areas, such as information systems, information technology, informatics, e-commerce and computer science; as a result, the term is used interchangeably with some of these areas.

• Information technology is the hardware and software a business uses to achieve objectives.

• information system is interrelated components that manage information to :                                               

         - support decision
         - help with analysis, visualization, and product  creation.

                                                 

FUNCTION OF INFORMATION SYSTEM

An information system contains information about an organization and its surrounding environment. three basic activities - input, processing, and output - produce the information organizations need. feedback is output returned to appropriate people or activities in the organization to evaluate and refine the input. Environmental actors, such as customers, suppliers, competitors, stockholders, and regulatory agencies, interact with the organization and its information system.

THE ROLE OF INFORMATION SYSTEMS IN BUSINESS TODAY 

WHAT'S NEW IN MIS?  

• New technologies

- cloud computing
- software as a service (SaaS)
- Mobile digital platform  

• People and behavior changes

- Managers use social networks
- Employees have access to powerful decision aids.
- virtual meetings are accepted and used.

• Organizations

- web 2.0 applications widely adopted
- telework gains momentum
- co-creation of value, collaboration across firms.

GLOBALIZATION CHALLENGES AND OPPORTUNITIES :
                          A FLATTENED WORLD

• internet and global communications have greatly reduced economic and cultural advantages of developed countries.

 - Drastic reduction of costs of operating and transacting on global scale.
 - competition for jobs, markets, resources, ideas.
 - Dependence on imports and exports.
 - Requires new understandings of skills, markets, opportunities.

BUSINESS DRIVERS OF INFORMATION SYSTEMS

• Business invest in IT to achieve six important business objectives.

               (a) operational excellence

               (b) New products, services, and business model

               (c) Customer and supplier intimacy

               (d) Improved decision making

               (e) Competitive advantage

                (f) Survival